Back to Home

How to Find Your First 10 B2B Customers Without a Network

You don't need industry connections or a big marketing budget. You need a repeatable system for finding companies that actually have your problem.

Most B2B advice assumes you have a network. "Ask for warm intros." "Leverage your connections." Great, but what if you're 23 years old building HR software and don't know any CHROs? What if you switched industries and your contacts aren't relevant? Here's how to find B2B customers when you're starting from zero.

Step 1: Define Your ICP (And Actually Be Specific)

"We sell to B2B SaaS companies" is not an ICP. That's a fantasy. You can't sell to everyone, especially not at the start. You need to get uncomfortably specific.

Bad ICP (Too Broad)

  • • Industry: B2B SaaS
  • • Company size: 10-500 employees
  • • Budget: $10K+ annually

This describes 50,000+ companies. Your outreach will be generic. Your messaging won't resonate. You'll waste 6 months.

Good ICP (Specific Enough to Target)

  • • Industry: B2B SaaS selling to marketing teams
  • • Company size: 20-100 employees (past product-market fit, pre-scale)
  • • Tech stack: Uses HubSpot + Salesforce (shows budget for tools)
  • • Funding: Raised Series A in last 18 months (has cash, needs to scale)
  • • Pain point: Struggling with lead attribution between marketing and sales
  • • Decision maker: VP Marketing or Head of Growth
  • • Budget authority: $15-50K annual budget for mar-tech

This describes maybe 500 companies. Now your outreach can reference their HubSpot setup, their recent funding, their likely attribution challenges. You sound like you get it.

Step 2: Build Your List of 100 Perfect Companies

You need names. Not 10,000 leads from a sketchy database. 100 companies that exactly match your ICP. Here's how to build that list:

LinkedIn Sales Navigator ($99/month, worth it)

Filter by company size, industry, technology used, funding stage, job titles. Save your search. Get 50 companies in 30 minutes.

Pro tip: Use the "Posted on LinkedIn in past 30 days" filter to find active decision-makers who actually use the platform.

Apollo.io (Free tier works)

Better for technographic data. Filter by tech stack (companies using HubSpot + Salesforce + Slack). Export contact info including verified emails.

Pro tip: The free tier gives you 50 email credits/month. Use them on your top 50 companies only.

Crunchbase (For funded companies)

Filter by funding round, date raised, investor. If you're targeting Series A SaaS companies funded in the last 12 months, this is your database.

Pro tip: Follow the investors who fund your ICP. They announce new investments on Twitter/LinkedIn. That's your real-time lead list.

G2 + Capterra Reviews

Read reviews of your competitors. Reviewers often mention their company name, role, and pain points. That's a warm lead with a demonstrated need.

Pro tip: Filter for 3-star reviews. They're using the product but frustrated. Perfect time to reach out with an alternative.

Job Boards (Underrated)

Companies hiring for roles related to your product have budget and urgency. Search "VP Marketing hiring" on LinkedIn Jobs. Those companies are scaling their marketing team, they need your attribution tool.

Pro tip: Set up Google Alerts for "[your ICP role] hiring [your industry]" to get daily leads.

Step 3: Find the Right Person (Not Just Any Person)

You found 100 companies. Now you need to reach the person who can say yes. Here's how to identify them:

Decision-Maker Identification Framework

  • Budget authority: Who controls the budget for your category? For mar-tech, it's usually VP Marketing or CMO. For sales tools, VP Sales or CRO.
  • Pain owner: Who feels the pain most acutely? If it's a sales productivity tool, the sales team feels it, but the VP Sales owns fixing it.
  • Company size matters: At a 30-person startup, the CEO might buy your $10K tool. At a 300-person company, you need the department head. Don't pitch the CEO of a 500-person company on a $15K purchase.

Step 4: Outreach That Actually Gets Responses

Your list is ready. You have the right contacts. Now you need to write emails that get opened and replied to. Here's what works:

The Cold Email Template That Converts

Subject: Quick question about [specific pain point]

Hi [First Name],

I noticed [Company] recently [raised Series A / hired a VP Marketing / posted about attribution challenges on LinkedIn]. Congrats on the growth.

I'm working with similar companies ([Competitor 1], [Competitor 2]) who were struggling with [specific problem you solve]. Most teams using HubSpot + Salesforce hit the same attribution gap around the 50-employee mark.

Is this on your radar? If so, I'd love to share how [Competitor 1] solved it in 2 weeks without ripping out their existing stack.

Worth a 15-minute call?

[Your name]

Why This Works

  • • Subject line mentions their actual problem, not your product
  • • First line shows you researched them (funding, hiring, LinkedIn activity)
  • • Name-drops similar companies to build credibility
  • • References their specific tech stack (HubSpot + Salesforce)
  • • Offers a quick win (2 weeks, no rip and replace)
  • • Low-commitment ask (15 minutes, not a demo)

Follow-Up Sequence (Most Sales Happen Here)

80% of sales happen after the 5th touchpoint. Most founders give up after one email. Here's a follow-up sequence that works:

  • Day 0: Initial outreach email
  • Day 3: "Hey [Name], following up on my email about [pain point]. Sharing a quick 2-min video on how [Customer] solved this: [Loom link]. Relevant?"
  • Day 7: "Saw you're hiring for [role]. Timing might be perfect to fix [problem] before your new [role] starts. Here's a case study: [link]"
  • Day 14: "Last follow-up, promise. If attribution isn't a priority right now, totally understand. Mind if I ask what you're focused on instead? Always looking to learn."
  • Day 30: Breakup email: "Looks like this isn't a fit right now. Can I ask one favor? If you know anyone struggling with [pain point], would you mind forwarding this? Happy to return the favor."

Channel-Specific Tactics

LinkedIn Outreach (Higher Response Rate Than Email)

LinkedIn gets 3-5x higher response rates than cold email for B2B. Here's the playbook:

  1. Connect first, don't pitch. Send a connection request with no message, or a simple "Hey [Name], following your work on [topic]. Would love to connect."
  2. Engage before asking. Comment on their posts for 2-3 days. Not generic "great post!" comments. Actual insights.
  3. Then message with value. "Saw your post about attribution challenges. We helped [Company] solve exactly this. Mind if I share a 3-min breakdown?"
  4. Move to email fast. LinkedIn messages get buried. After one reply, say "Want to continue this over email? Easier to share details."

Community-Based Outreach (Best for Niche Targets)

Find where your ICP hangs out online. Slack communities, Discord servers, subreddits, private forums. Don't sell. Help first.

The Community Playbook

  • 1.Join 5-10 communities where your ICP is active (SaaStr, GTM Operators, RevGenius for B2B SaaS)
  • 2.Answer questions for 2 weeks. Build credibility. Don't mention your product.
  • 3.When someone asks about your problem area, DM them: "Saw your question about attribution. Happy to share what's worked for us if helpful."
  • 4.Share insights first. Product second. "Most teams solve this by [approach]. We built [product] to automate that. Want to see how?"

Tracking What Actually Works

You're sending outreach. Now track what converts. Don't guess. Measure everything.

Key Metrics to Track

  • Reply rate: Emails sent vs. replies received (aim for 10-15% for cold outreach)
  • Meeting conversion: Replies to meetings booked (aim for 30-40%)
  • Demo to close: Meetings to paying customers (20-30% is strong for SMB)
  • Time to close: First contact to signed contract (track this by company size)
  • Channel performance: Which channel (email, LinkedIn, community) drives the most revenue?

Use a simple spreadsheet. Track every outreach attempt. After 100 emails, you'll see patterns. Double down on what works. Kill what doesn't.

Common B2B Customer Acquisition Mistakes

Mistake 1: Targeting Too Broad

"We sell to anyone with a sales team" means you sell to no one effectively. Pick one narrow ICP. Dominate it. Expand later. The riches are in the niches, especially for first 10 customers.

Mistake 2: Pitching Product Instead of Solving Problems

Nobody cares about your features. They care about their problems. Your first email should identify their pain and offer a solution. The product is just the vehicle. Lead with the outcome, not the tool.

Mistake 3: Giving Up Too Early

One cold email gets a 2-5% response rate. Five touchpoints over 30 days gets 15-25%. Most founders quit after one try. The money is in the follow-up. Build a systematic follow-up sequence and stick to it.

Mistake 4: Ignoring Timing

A company that just raised funding has budget. A company hiring for a role related to your product has urgency. A company posting about your problem on LinkedIn has awareness. Timing is everything. Target companies with buying signals, not random prospects.

The First 10 Customers Roadmap

Week-by-Week Plan

Week 1: Research & List Building

Define ICP with painful specificity. Build list of 100 perfect companies using LinkedIn, Apollo, Crunchbase.

Week 2: Outreach Campaign 1

Send 50 personalized emails. Track open rates, reply rates. Join 3-5 relevant communities.

Week 3: Follow-Up & Outreach Campaign 2

Follow up with non-responders from Week 2. Send 50 more emails to remaining list. Start LinkedIn engagement.

Week 4: Meetings & Iteration

Book 5-10 meetings from your outreach. Analyze what messaging worked. Refine ICP based on who replied.

Week 5-8: Scale What Works

Double down on the channel and message that drove meetings. Build new list of 100 similar companies. Repeat.

When to Pivot Your ICP

After 100 outreach attempts, look at your data. If you're getting:

  • • Less than 5% reply rate: Your ICP is wrong or your messaging is off
  • • Good reply rate but no meetings: Your value prop isn't compelling
  • • Meetings but no closes: You're talking to people without budget or authority

Don't be stubborn. If 100 perfect-fit companies aren't responding, they're not perfect-fit. Adjust your ICP. Try a different segment. Test new messaging. The first 10 customers are about learning, not just revenue.

Find Your Perfect B2B Customer Profile

BuyerIQ analyzes your product and predicts which company sizes, industries, and buyer personas have the highest purchase intent. Stop guessing. Start targeting the right accounts.

Identify Your Best B2B Targets →